Thank you for shopping with Myskinstore We are committed to providing you with high-quality cosmetic skin care products and an exceptional shopping experience. Please read this Return & Refund Policy carefully before making a purchase. By making a purchase on our website, you agree to the terms outlined below.

1. Returns and Refunds:

a. We accept returns for products within 7 days of the delivery date. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

b. To initiate a return, please contact our customer service team at info@myskinstore.in or +91-8813948565 within the specified return period. We will provide you with instructions for returning the product.

c. Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.

2. Non-Returnable Items:

a. Some products are non-returnable, including:

• Products that have been used or partially used.
• Products without their original packaging or missing components.
• Products purchased during a sale or promotional period.

3. Refunds:

a. If your return is approved, a refund will be processed to your original payment method within 7 working days. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or credit card provider.

b. Shipping costs are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error.

4. Exchanges:

a. We do not offer direct exchanges. If you wish to exchange a product for a different item, please return the original item for a refund and place a new order for the desired item.

5. Damaged or Defective Products:

a. If you receive a damaged or defective product, please contact our customer service team within 7 days of receiving the product. We may require photos or other evidence of the damage or defect.

b. We will provide you with instructions on how to return the damaged or defective product, and we will either issue a refund or send a replacement product, depending on your preference and product availability.

6. Cancellations:

a. If you wish to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

7. Contact Us:

a. If you have any questions, concerns, or requests regarding our Return & Refund Policy, please contact us at info@myskinstore.in

By making a purchase on our website, you consent to the terms outlined in this Return & Refund Policy.

Effective Date: 15/08/2023